The Limitations of CMI as a KPI

by Sam Dominik, Senior Vice President

Traditional hospital performance metrics like denial rates, CMI, LOS, and readmission rates hinder progress. It’s time to shift your perspective on KPIs.  

Traditionally, a higher CMI indicates a more complex and resource-intensive caseload. However, fluctuations can occur due to DRG weights, in-patient-only lists, and changes in patient acuity, which may not fully reflect the true acuity of your hospital’s patient mix. 

By understanding true KPIs, hospital leaders can drive real and lasting improvements in hospital performance. 

Listen to Senior Vice President Sam Dominik as he explains how shifting your perspective on CMI can give you more meaning.